Customer Service

Customer Service

The Fairmont Public Utilities office is located at 100 Downtown Plaza, Fairmont, MN 56031.
Office hours are Monday – Friday from 8:00 a.m. – 4:30 p.m.

Utility Billing Telephone Number: (507) 238-9461
Utility Fax Number: (507) 238-9044
Utility After-Hours Emergency Telephone Number: (507) 235-6789

Utility Payments
Payments can be made at City Hall or over the telephone during normal business hours, by mail or by dropping your payment into our drop box.

Drop Box Location
The Public Utility Payment Drop Box is located in the alley on the east side of City Hall.

Street Light Outage/Other Utility Concerns
To report a street light outage or a utility concern, please contact us by phone (507) 238-9461, email or by using our Citizen Support Center.

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